Our Guarantee

We will always ensure our customers receive their shipment. If your order does not arrive within the expected delivery timeline below, please just click the Shipping link at the top of our website and send us a message or send us an email to Sesonstackle@gmail.com and we’ll be happy to locate your shipment or send a replacement shipment if necessary.

Expected Delivery Time

All subscription boxes ship within (2) days of the order being placed. All other products including specialty boxes, rods, reels, apparel items, and other fishing accessories ship within 5 business days of the order being placed. Once your order ships, you’ll receive a confirmation email along with tracking information which is also available from the main page of your online account. If you purchase upgraded 2-day expedited shipping your order will ship out the following business day of the order date and will be delivered within 2 business days. If you purchase over the weekend your shipment will ship out on Monday. All orders will be delivered Monday through Friday.

U.S.

You can expect delivery within 5-7 business days for all customers within the continental United States. Customers in Hawaii, Alaska, Guam, Puerto Rico or a United States Military Base are asked to wait up to 2 business weeks for shipments to arrive.

Canada

For all other orders, you can expect delivery within 2-3 weeks after your order has shipped. Canadian tracking information is only active while a shipment is in transit within the United States. Tracking information will not update beyond the Canadian border.

Shipping Carriers

We ship all of our products USPS will be the carrier on all expedited 2-day shipping orders.

Shipping Destinations

We currently ship within the United States and Canada.

Shipping Fees

Our monthly subscription boxes ship with USPS and different rates apply within the United States and Canada. All Platinum Boxes (199.00) and up ship for free. All other items including our specialty boxes, apparel, reels, and additional e-commerce items require the same standard shipping fee. We do offer an option to upgrade your shipping at this time.

Tracking My Order

Once your order ships, we will send you a confirmation email with tracking information. You can also login to your account at any time to check the status of your shipment and view tracking from the main page after logging into your account. Tracking numbers may take a full 24-48 hours from the ship date to activate, and it’s normal for a few days to go by without a location update. Please be aware that if your order contains more than one item you may receive more than one tracking as products may ship from different locations depending on the item ordered.

Returns & Exchanges

All Sales are “Final” except for clothing and apparel.

You may return a qualifying product(s) for a full refund or exchange of the purchase within 60 days of the original order date. Products must be unused and returned in original packaging if possible. You’re welcome to open your package and inspect the product before the return. Proof of purchase is necessary.

seasonstackle@gmail.com Please include your full name, email address, order number, and item(s) that are to be returned or exchanged.

Excluded Items: We do not accept returns or exchanges for Seasons Tackle Boxes, specialty boxes, other subscription boxes, or personalized items. Subscription boxes or any product received in the boxes are nonrefundable and are ineligible for returns.

Return Shipping: Returns for credit are FREE, though a $2 return shipping fee will apply to all items being fully refunded. Returns from Canada are not accepted at this time.

Account Credit Usage: If following your purchase, you spent the associated account credit before arranging a return, your total refund will reflect the purchase price of the product minus the dollar value of the credit spent. Unused account credit tied to the purchase will be removed from your account when your refund issued.

Used Products: We do not accept returns for products that have been used or are not returned in original packaging.